Back Pocket Notebooks

Delivery Policy

Thank you for visiting and shopping with Back Pocket Notebooks. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Royal Mail 1st Class

1-2 business days

£2.50

Royal Mail 1st Class Signed for

1-2 business days

£5.00


Delivery delays can occasionally occur.


Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped, and only if you have selected tracked shipping it will containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

Back Pocket Notebooks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Damages

Back Pocket Notebooks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

If this does happen, however, please take a picture and send it through to us. In most cases we can work out a way to get your item replaced.

International Shipping Policy

We ship worldwide and the cost of the shipping will vary. Please review the options in checkout. Note, if you want international tracking you will need to choose this option (it is more expensive, but you have that piece of mind).

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.